About Us

Our company

“During the summer of 2021, I kept overhearing conversations between people, whether in grocery stores or on sidewalk cafes, who wished for the return of good old-fashioned people valued service. As a result, over the course of many afternoons on my back deck, seven of us laid out plans to refresh the historical Inch family traditions beginning in 1927, to provide great service and high-quality comfort for people’s homes.”- January 3, 2022, Peter Inch.

We invite you to experience the excellent client-centred service of our new Peter Inch & Associates Heating + Air Conditioning.

Peter Inch & Associates Heating & Air Conditioning, Heating and Air Conditioning, London, ON


Great Service is Only an Inch Away

Group photo

Our Team

President, General Manager, and Founder

Peter Inch

I have worked in the Heating, Ventilation, & Air Conditioning (HVAC) industry since 1977, winning many awards for exceptional customer service during that time. I sit on the Board of Curling Canada, and was honored to be its Chair during 2016 - 2017. I am very involved in the curling community, running the Scott Tournament of Hearts, Tim Hortons Brier in London, and acting as Vice President of the St. Thomas Curling Club.

In my spare time, you’ll find me on a golf course or walking with Tundra, my Great Pyrenees dog. I look forward to providing you with that award-winning old fashion service that you have come to expect from me over the years.

Office Manager and Founder

Vanessa Holmes-Bell

I am so excited to bring back classic, family-valued service you are used to with the Inch name. Since 2000, I have been an administrator, specializing in leadership and quality customer service.

When I am not at work, I enjoy spending time with my husband, Phil or walking with one of our three fur babies, Kimchi, Deohge, and Gari. Your satisfaction is my guarantee. I look forward to greeting you on the phone or in-person at the office.

Service Tech and Founder

Brandon Baldwin

I am a Heating, Ventilation, & Air Conditioning (HVAC) Service Technician and have worked in many sectors of the HVAC industry since 2011. Working under the guidance of my friend’s dad, I learned to have pride in my workmanship and ethical family values that I continue to follow today. I attended Fanshawe College in London, to attain my Gas Fitter (G2) license. I am a licensed 313D AC-refrigeration mechanic, and a registered 313A AC-refrigeration level 2 apprentice since 2017 in the commercial division of the trade. During my two years as a Teacher’s Assistant, I loved instructing first year students and night school students.

On the weekends, I spend time with my wife Holleigh and our pup Remi, cottaging and travelling together, and with friends. I enjoy playing ball hockey, soccer, and watching the Detroit Red Wings win the Stanley Cup, LGRW. I look forward to providing the best quality workmanship and top-notch service that our customers deserve, and I’m thrilled to be part of this awesome group of colleagues.

Service Tech and Founder

Josh Bettencourt

I am a Heating, Ventilation, & Air Conditioning (HVAC) Service Technician and have worked in the industry since 2011. I obtained my Gas Fitter (G2) license at Fanshawe College and my 313A AC-Refrigeration Mechanic license at Mohawk College.

When I am not helping customers, I enjoy playing and watching sports, spending time with my friends and family, and spoiling Bailey, my Bernese Mountain dog. I am excited to bring back 100% local, ethical, and real, family-valued service to London and its surrounding area. I look forward to providing trustworthy service for your friends and family for many years to come.

Service Tech and Founder

Rob Coto

I am a Heating, Ventilation, & Air Conditioning (HVAC) Service Technician and have worked in the HVAC industry since 2000.

My interests outside of work are sports, spending time with my family, and constantly engaging in new activities. My passion for excellence in my work has led me to my hardworking colleagues at Peter Inch & Associates Heating + Air Conditioning. This new venture intends to exceed customer service and expectations. I look forward to exceeding your family's home comfort needs for many years to come.

Sales Consultant and Founder

Steve Gilbert

I have been in the Heating, Ventilation, & Air Conditioning (HVAC) business since 1993. I continue to be a student of the industry, keeping up to date on industry advancements as we face a changing world with new and improved ways to heat & cool our homes. I am licensed in Heat Load Calculations which accurately determines the most efficient sized furnace to correctly keep you comfortable. As a trained Air Improvement Specialist I’m able to professionally recommend air quality products for your consideration. I am the current President of the local London Chapter of the Heating, Refrigeration, and Air Conditioning Institute of Canada (HRAI).

I am active in my church community and have participated in three Habitat for Humanity home builds in South America. I love to curl in the winter, play some golf in the summer, and cycle and kayak. I take part in biking fundraising events and I also love spending time with my family and friends, which usually means sitting around a fire and eating BBQ.

Service Tech and Founder

Brandon Inch

I have been in the Heating, Ventilation, & Air Conditioning (HVAC) industry since 2013, among other things, specializing in troubleshooting, repairing and maintaining residential and commercial HVAC equipment. I graduated from the HVAC program of North American Trade School in 2015. I attended my first year of the 313D Residential Refrigeration program in 2021.

I love to golf and enjoy spending my time with my family and friends. I provide, ethical, confident, and reliable customer service for every customer and job.

Sales Consultant and Founder

Dean Timpany

I have been serving in the Heating, Ventilation and Air Conditioning business since 2007. I am licenced through AHRI to complete Heating and Cooling Load Calculations which determines the proper size of the heating and cooling equipment to maximize efficiency and comfort for your home. I am also very well educated in the different hot water heating options and all the Indoor Air Quality solutions. I am very proud of the fact that I have assisted over 7000 families with their various comfort needs.

When I am not assisting customers with their comfort needs, I love to spend time with my wife Lisa, son Nate, and my two daughters Lily and Abby. Lisa and I have a passion for cooking and entertaining, especially with The Big Green Egg. We love to travel and explore in our camper van. As a family we really enjoy a good movie. In the summer I can often be found out cycling.

Service Tech and Founder

Craig Hern

I have worked in the HVAC industry since 1997 and have provided exceptional customer service the whole time. I've been married since 2000 to my wife Teri and I have a wonderful teenaged daughter named Kanya, and I love to cook food for them both in my spare time.
You can find me on the weekends making smoked brisket, pork belly, and shoulders if I’m not watching cooking shows.